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Forgotten Password

Please enter your username or email address

If you have locked your account or forgotten your login details you can use the above tools to regain access to your account. Please be aware that your username is case sensitive on this form

Your account will become locked if you mistype your login details on 10 or more occasions.

Fill in the details above and then follow the instructions sent to your registered email address. If your account is locked, once a new password is set it will be unlocked allowing you to log in and play as normal.

If you do not receive an email please check your spam or junk folder.

If you no longer have access to the email address registered on your account or you still need help, please contact Live Chat to speak to one of our skilled Customer Service Agents who will be able to assist you in accessing your account.