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Alternatively you can mail us at support@betuk.com.
We can refund any amount back to your Neteller account free of charge if you have previously used this Neteller account to make a deposit. The name and email address on your Neteller account must also match the name and email address on your BetUK account.
Your BetUK account must be set up in USD, GBP, CAD or EUR.
Click here to fill in our Secure Online form, and we'll do the rest for you.
The funds should show in your Neteller account within 24 hours of us receiving your withdrawal request.
If you have any difficulties claiming your winnings, please click to contact us.